Patient Resources
What to Expect During Your Visit
The question we are asked is most often is…
“What will happen during my first visit to your office?”
During your first visit, a member of our professional staff will begin by asking questions that pertain to your ears and hearing. This is so we can collect as much information about your condition as possible. We will then complete a battery of tests to tell us how different parts of your ears and hearing are working.
Lastly, we explain everything to you because we believe your journey to better hearing should be a partnership between you and your hearing healthcare provider.
How To Prepare
Confirm Your Appointment
Print, Complete & Bring Forms
Don't Forget Your ID & Insurance Cards
Don't Stress!
We’re here to help you through the whole process
Patient Forms
Download & Print Below
If you are a new patient, please complete the forms below. Please also bring a current photo ID and your insurance card with you on the day of your visit.
Patient Consent Form
Intake Questionnaire
Office Hours
Monday – Friday: 8:30AM – 5:00PM
Saturday: 10:00AM – 2:00PM
Insurance We Accept
Please call the office for complete Insurance Information.
Professional Affiliations
- American Academy of Audiology
- American Speech-Language and Hearing Association
- American Auditory Society
Related Links
American Academy of Audiology
National Hearing Conservation Association
From Our Clients
“Dr John Masey is an exceptional audiologist. Talented, knowledgeable, enterprising and hardworking. He is NOT a hearing aid salesman. He will expertly test your hearing and recommend the right equipment for you. Technically, he helps you to understand the hearing aids you have or are getting, and helps both understand what your hearing problem is and maximize what your hearing aids can do for you. He has just moved into his new premises and is starting up his practice, but don’t let the lack of finishing touches to the waiting room and treatment rooms put you off! I’d rather have the excellent service than fancy pictures on the wall!!!!”
“I highly recommend Dr. Massey! I expected to be sold a new hearing aid. He customized the programming of my existing hearing aid -far more advanced programming than previous doctors -and informed me that an extended warranty was available, as mine was out of warranty. He took the time to call the manufacturer. I walked away so surprised that I never knew this level of hearing could be achieved nor this level of service. I am now a client for life.”
“I wouldn’t have a hearing aid without his help! Kudos, I can hear now and am have excellent care! I wouldn’t go anywhere else !”
“Dr. Massey was very thorough and spent a lot of time with me explaining my hearing aid options. I would highly recommend him!”
“Dr. Massey is very knowledgeable and very nice. He actually made a house call on a Saturday to fix my hearing aid, saving my Florida vacation since I am dependent on my hearing aids and my back up pair were also not working. I recommend him without reservation!”
“I have been wearing hearing aids for 25 years, and have seen several audiologists and ENTs throughout that time. Some were good clinically, but not personally; some were the reverse. Dr. Massey is exceptional in that he truly cares, knows his stuff, and works hard to give his patients the best possible hearing.”
“I am pleased to recommend Dr. John Massey for his professional care, especially for those of us who dreaded having to need hearing aids. He made this new challenge as easy as possible for me, as I am sure for all his patients.”
“I have been wearing hearing aids for 25 years, and have seen several audiologists and ENTs throughout that time. Some were good clinically, but not personally; some were the reverse. Dr. Massey is exceptional in that he truly cares, knows his stuff, and works hard to give his patients the best possible hearing.”
“I have had an atypical hearing loss for over 40 years. During that time, I’ve seen five audiologists and been fitted with four different sets of hearing aids. Two years ago, when I moved to Florida, I was introduced to Dr. Massey and was tested and fitted with new hearing aids. It is difficult to express how pleased I am with the care provided by Dr. Massey. I can say without hesitation that he has changed my life. For the first time since my hearing loss was diagnosed, I felt that someone was able to determine when and where I had the most difficulty, determine available solutions to the problem, and most importantly, work with me to achieve the best possible outcome. I have never felt rushed in his office and he always made me feel as though improvements were feasible. I feel he is truly concerned about me and will not be happy until I am able to hear as well as possible. I have repeatedly mentioned Dr. Massey to friends whenever they mention that they have a hearing problem. Even though it often takes an hour to drive to the clinic from my home, I know it will be worth the effort.”